We are not offering clinic drop-in sessions and are minimising face to face appointments wherever possible. Please see below for details on how to access our services during this time.

In this page: HIV services | STI testing / treatment and medical appointments | Contraception and pregnancy Contact us

HIV services

We are experiencing a high volume of calls from people who are anxious about their health, HIV and the coronavirus. In the first instance please use the link below for information and advice.

https://www.tht.org.uk/news/coronavirus-covid-19

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STI testing / treatment and medical appointments

If you wish to have a test for chlamydia / gonorrhoea and do not have any symptoms, you can order a free chlamydia and gonorrhoea self-test kit online. You can also order HIV and Syphilis test kits online.

If you have vaginal discharge, over the counter treatments for candida (thrush) or bacterial vaginosis will often resolve the problem.

Waiting for test results? If we have your correct mobile number and permission to text you, you will receive a text message from us when your results are back. Results take up to two weeks to be returned so please wait at least two weeks after your appointment or after sending your self-test kit sample back before contacting us.

For all other queries, we are offering telephone consultations wherever possible. You can email us for a phone appointment and we will aim to telephone you back within 3 working days:

Email: ouh-tr.OxfordSTI@nhs.net
Include your namedate of birth and phone number.
Please be aware that emails may not be an entirely secure form of communication and be careful when entering the email address, to make sure your email goes to the correct destination.

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Contraception and pregnancy

Please note that we can only offer contraception services to people living in areas covered by Oxfordshire County Council. If you live outside of this area, please contact your local sexual health service instead.

Choose the option that applies to you:

I need emergency contraception

Please call 01865 231231. We will call you back the same day.

My coil (IUD or IUS) needs changing / my implant needs changing

There is very good evidence that both coils and implants last much longer than we used to think. National guidelines support the use of coils and the implant for longer. Please see the advice below.

Type of contraception Usual licence Safe for extended use
3 year hormonal coil
(e.g Jaydess)
3 years NO.
5 year hormonal coils
(e.g Mirena, levosert)
5 years Under 45 when fitted? Yes – 6 years.
Aged 45+ when fitted? Yes – until aged 55.
5 year copper coil
(e.g Mini TT 380, NovaT 380, Neosafe CU 380, Gynefix)
5 years Under 40 when fitted? NO.
Aged 40+ when fitted? Yes – no need to change, can be used till contraception no longer needed.
10 year copper coil
(e.g TSafe 380, Paragard)
10 years Under 40 when fitted? Yes – 12 years.
Aged 40+ when fitted? Yes – no need to change, can be used till contraception no longer needed.
Nexplanon Implant 3 years Yes – 4 years.
If bleeding pattern has changed recently, contact us to exclude other causes and discuss starting progestogen only pill (POP) which may control bleeding.

Contact us for an appointment if your coil or implant needs changing; we will respond within 3 working days:

Email: ouh-tr.oxfordcontraception@nhs.net
Include your namedate of birth, phone number and the contraception you require
Please be aware that emails may not be an entirely secure form of communication and be careful when entering the email address, to make sure your email goes to the correct destination.

Whilst coils and implants are very effective, please be aware that all methods of contraception have a failure rate. Do a pregnancy test if you think your contraception has failed.

Seek medical advice if you experience any changes that concern you, such as changes in your bleeding pattern, abnormal discharge or lower abdominal pain. You can email us for a phone appointment and we will aim to telephone you back within 3 working days:

Email: ouh-tr.oxfordcontraception@nhs.net
Include your namedate of birth and phone number.
Please be aware that emails may not be an entirely secure form of communication and be careful when entering the email address, to make sure your email goes to the correct destination.

My coil (IUD or IUS) needs removing / my implant needs removing

Email us for a phone appointment and we will aim to telephone you back within 3 working days:

Email: ouh-tr.oxfordcontraception@nhs.net
Include your namedate of birth and phone number.
Please be aware that emails may not be an entirely secure form of communication and be careful when entering the email address, to make sure your email goes to the correct destination.

I need a supply of my pills / patch / ring / depo contraceptive injection

If you usually see your GP for contraception, please contact them. Otherwise, please contact us and we will respond within 3 working days:

Email: ouh-tr.oxfordcontraception@nhs.net
Include your namedate of birth, phone number and the contraception you require
Please be aware that emails may not be an entirely secure form of communication and be careful when entering the email address, to make sure your email goes to the correct destination.

If you have an urgent contraception problem call 01865 231231. We will call you back the same day.

Remember, if you run out of your usual contraception and do not wish to get pregnant, you will need to take precautions:

  • Combined pill or progestogen-only-pill – either use condoms or do not have sex from the first day that you do not take a pill until 7 days after restarting the pill.
  • Contraceptive patch – either use condoms or do not have sex from the day you remove your patch until 7 days after applying a new patch.
  • Vaginal ring – either use condoms or do not have sex from the day you remove your ring until 7 days after inserting a new ring.
  • Depo contraceptive injection – either use condoms or do not have sex, starting from 14 weeks after your last injection until 7 days after your new injection.

See I need emergency contraception if you have had  unprotected sex and do not wish to get pregnant.

I want a pregnancy test

Home pregnancy tests are available to buy from pharmacies and most supermarkets.

If you need advice, or to discuss obtaining a free pregnancy test from our service, you can email us for a phone appointment and we will aim to telephone you back within 3 working days:

Email: ouh-tr.oxfordcontraception@nhs.net
Include your namedate of birth and phone number.
Please be aware that emails may not be an entirely secure form of communication and be careful when entering the email address, to make sure your email goes to the correct destination.

I want advice about an unplanned pregnancy

Please see the British Pregnancy Advisory Service (BPAS) for advice and support, including counselling regarding your options and abortion treatment.

I want advice about pregnancy during the COVID-19 pandemic

Please see the Royal College of Obstetricians and Gynaecologists website – coronavirus infection and pregnancy.

I am planning a pregnancy and want more information

See planning a pregnancy

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Contact us

If your query is not answered above, or if you do not wish to email, we can be contacted on 01865 231231. Our phone lines are very busy during this time – please be patient and only call us if necessary.

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