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Accessibility statement

This accessibility statement applies to the Oxfordshire Sexual Health Service website, www.sexualhealthoxfordshire.nhs.uk.

It does not apply to content on sexualhealthoxfordshire.nhs.uk subdomains (for example, phr.sexualhealthoxfordshire.nhs.uk).

This website is run by Oxford University Hospitals NHS Foundation Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen
  • navigate the website using just a keyboard
  • listen to the website using a screen reader

We’ve also made the website text as simple as possible to understand.

AbilityNet: My Computer My Way has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact:

Service Manager
Oxfordshire Sexual Health Service
Churchill Hospital
Headington
OX3 7LE

Tel: 01865 231231
Email: [email protected]

We’ll consider your request and get back to you in 3 working days.

If you cannot view the maps on our clinic pages, call or email us for directions:

Tel: 01865 231231
Email: [email protected]

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Service Manager
Oxfordshire Sexual Health Service
Churchill Hospital
Headington
OX3 7LE

Tel: 01865 231231
Email: [email protected]

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Access and facilities vary from clinic to clinic. For more information, go to our clinics page and select the relevant clinic.

Alternatively, you can contact us to discuss your requirements.

Technical information about this website’s accessibility

Oxford University Hospitals NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Not applicable.

Disproportionate burden

Not applicable.

Content that’s not within the scope of the accessibility regulations

We embed third party content including:

  • Google Maps
  • Care Quality Commission (CQC) widgets, which are used to display ratings and reports from CQC inspections
  • Videos from YouTube

The accessibility regulations, regulation 4 2(e) has an exemption for third party content that is neither funded by us, nor developed by us, nor under our control.

Preparation of this accessibility statement

This statement was prepared on 3 November 2020. It was last reviewed on 03 July 2024.

This website was audited on 28 October 2020. The test was carried out in-house, by our Information Management and Technology Web Team.

We used this approach to deciding on a sample of pages to test: Website Accessibility Conformance Evaluation Methodology (WCAG-EM).

This website has undergone frequent testing since the initial audit, with content and functionality being tested on a ‘rolling basis’ as it is created or updated.