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Coronavirus / COVID-19

Our clinics are open by arrangement only. Please book a telephone consultation via email / phone.

If you come to a clinic, please wear a face covering. If you have a new continuous cough, a high temperature, or a loss or change to your sense of taste or smell, do not come to a clinic. Follow the national advice on coronavirus (COVID-19).

Confidentiality, safety and inclusion

We are committed to providing sexual health services to everybody – whatever their age, gender or sexuality. Your information will be treated as confidential, even if you are under 16.

Confidentiality

Your records and test results are only used by us. No other hospital departments have access to them.

If it would help with your healthcare needs, we may  ask your permission to contact your GP or other professionals involved with your care. If you have been sent to us by another professional, we will reply to let them know the outcome of your attendance.

Occasionally we may have to contact your GP (for example, if your health may be at risk because we cannot contact you about an untreated infection).

Chaperones

Talk to us prior to your appointment if you wish to be accompanied by a trusted friend or relative – we are trying to minimise face to face contacts due to COVID-19. It is also our policy to ensure we see patients on their own at some point during the consultation.

For intimate examinations, you will be offered the choice of having another professional clinician present at the examination. This is called chaperoning.

Inclusion

Learning disabilities

We support adults with learning disabilities to ensure they maintain good sexual health.

Learning disabilities

LGBTQ+

Whatever your gender or sexuality, you should expect to find our services welcoming and able to provide the appropriate care and support you need.

LGBTQ+

Young people

Our services are open to everyone, regardless of age.

Young people